About us 

Our story began in 1994, when Dean International Duty Free was first established in Melbourne’s west. Over the years, it grew into a trusted name, known for quality products and a loyal customer base.

In 2019, the business entered a new chapter under new management, bringing fresh vision and renewed energy. By late 2021, we reintroduced ourselves as Crown Duty Free & Crown Retail — a modern evolution of our legacy.

Today, we are proudly building our flagship store in The District Docklands, creating a destination that reflects our commitment to premium retail experiences.

With a strong and loyal community behind us, we focus on offering a curated selection of luxury and lifestyle brands. As we continue to grow, we are constantly expanding our range to introduce new, exciting and prestigious products to our customers.

Crown Duty Free & Crown Retail is a local, off-airport boutique with a global mindset — combining international standards with personalised service.

At the heart of everything we do is our customer. We are passionate about creating a positive, memorable experience and delivering service that goes beyond expectations. Because to us, our customers are not just part of the business — they are the reason we